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A. Information We Collect

  1. Account and Order Details

    • We collect personal information such as your name, email, phone number, billing and shipping addresses when you place an order or create an account.
    • We store purchase history, wish lists, and related shopping preferences.
  2. Payment Information

    • Credit/debit card details are processed through PCI-DSS-compliant payment gateways. We do not directly store your full card information on our servers.
  3. Automatically Collected Data

    • We may collect IP addresses, browser details, device type, and cookie data when you browse our website.
    • This helps us improve site functionality, user experience, and security.
  4. Cookies

    • We use cookies to remember your preferences, personalize content, and analyze site traffic.
    • Essential Cookies: Required for website functionality (e.g., session cookies).
    • Analytics Cookies: Help us understand usage patterns and improve our services.
    • Advertising Cookies: May be used to display relevant ads or promotions based on your interests.
    • You can disable cookies in your browser settings, but some site features may not function properly as a result.

B. How We Use Your Information

  1. Order Fulfillment and Logistics

    • We use your personal details to process orders, coordinate shipping, and facilitate returns or refunds.
  2. Customer Support

    • Your contact information enables us to respond to inquiries, handle support tickets, and provide product or account assistance.
  3. Marketing & Promotions

    • With your consent, we may send promotional emails or SMS messages. You can opt out of these at any time.
    • We may work with third-party email providers to send newsletters or special offers.
  4. Analytics & Improvements

    • We analyze anonymized or aggregated data to improve our website, products, and user experience.

C. Sharing Your Information

  1. Service Providers

    • We share necessary information with trusted partners, such as shipping carriers and payment gateways, solely for the purpose of completing your order.
  2. Legal Requirements

    • We may disclose your data if required by law or in response to valid requests from public authorities (e.g., a court or a government agency).
  3. Business Transfers

    • In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction. We will provide notice before such a transfer if it affects your personal data.

D. Data Security

  • We use SSL encryption and other advanced security measures to protect personal data during transmission and storage.
  • Access to your personal data is restricted to authorized employees and contractors who have a legitimate need to handle it.

E. Your Rights

  • You can request access to, correction of, or deletion of your personal data at any time.
  • You may opt out of marketing communications by following the unsubscribe link in any promotional email or by contacting us directly at info@thepetshirts.com.